Members are billed between the 17th and 20th of each month for service during the previous billing cycle. Payments for this service are due on the 12th day of the following month. Payments not received by the 12th will accrue late charges of 1.5% per month or $5.00 per month, whichever is greater. Each member with an account balance of greater than $125 at the beginning of the next billing cycle will receive a FINAL DISCONNECT NOTICE with the next bill.
To view DCEC's Disconnect Policy in more detail please click here.