Help paying your bill


Unusually high wholesale energy prices caused a charge to members on the Power Cost Adjustment line on their 2018 February bills. Our members have not had a Power Cost Adjustment that wasn't’ a credit to their bills since April 15, 2017. This may be especially surprising to members that use electric heat within their homes. The Co-op strives to provide the best member service to our members. With that in mind if you have billing questions, concerns, or disputes please contact our billing department, Monday thru Friday from 7:30 am to 4pm at 607-746-2341 or 866-436-1223.